Answers before you ask

Use the booking form on the homepage, call or WhatsApp us directly, or send a full enquiry through the Contact page. Our team confirms availability and gets back to you with the next steps.

Yes. Couple and deluxe rooms and tents need a minimum of 2 guests, and dormitories need a minimum of 4. Day outing bookings also have a minimum group size, confirmed when you enquire.

Check-in is at 12:30 PM and check-out is at 11:00 AM. Early check-in or late check-out can sometimes be arranged, ask our team when you book.

Most bookings are confirmed with an advance payment, with the balance settled at check-in. Our team will share the exact amount and payment options when you book.

Wi-Fi is available in the common areas. Being deep in a forest valley, network coverage can be patchy in parts of the property, which is usually part of the appeal.

Yes, free on-site parking is available for all guests for the duration of their stay.

Yes, Murkannu Valley is family-friendly. A few water and adventure activities have age or supervision guidelines, which our team will walk you through on arrival.

Please check with our team before bringing a pet, since some areas of the property are close to the forest edge and local wildlife.

It helps to mention your interests when you book, since some activities depend on daylight, group size and water levels. Our team schedules the day once you arrive.

Yes, a guided walk to the waterfall is part of most stays. In heavy monsoon the route is sometimes limited for safety, which our on-ground team will advise on.

Comfortable walking shoes, a change of clothes for water activities, and light rain gear if you're visiting between June and September.

Home-style Western Ghats cooking: banana-leaf thalis, filter coffee, and a bonfire barbecue dinner on clear evenings. See the Restaurant page for the full spread.

Yes. Vegetarian, Jain and allergy-specific requests are accommodated when shared in advance, so the kitchen can plan ahead.

Full terms are on our Booking & Cancellation Policy page. If you have a specific date change in mind, message our team directly and we'll work it out with you.